Randy F.
I called Fiderio and Sons to review a problem with my double garage support beams as I noticed some wood rot in our home that is approx. 18 years old. The staff were friendly and assisted in explaining the consultation and estimating process and we scheduled the appointment. My consultation was with John Fiderio, Owner. At the time of our initial consultation, John quickly determined that original siding and flashing had not been properly installed by our builders at the time our home was built. Therefore the improper installation (from another company/builder) lead to pretty substantial wood rot in our header and side beams of our double garage and bonus room. He assessed the siding damage which ultimately prompted him to recommend a time and materials agreement to further assess, evaluate the interior damage and then begin necessary repairs. This was the most “fair” contractor quote we had received which was important to us, since we had no idea what we would find once we removed our siding to explore the damage. The staff coordinated a timely schedule to get the work started, giving me time to move belongings out of my garage in preparation of the anticipated work. I spoke with the production manager that was assigned to my project and he prepared us for the job, so there were no surprises in what to expect. The workers that assessed and repaired the rotten garage header beams were excellent. They removed our siding and made necessary repairs in multiple areas. From start to finish my wife and I were both very pleased. John, and the team at Fiderio took on this repair project and we were very satisfied start to finish. Great experience all around.